IT Services For Your Business
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Many small and medium sized organizations cannot justify in-house IT staff and therefore, they rely on external IT companies to service their requirements. We think of ourselves as an extension of your business. By maintaining control of your critical IT environment through our virtual IT services, we are able to proactively manage your IT infrastructure. Our managed IT services provide the most robust and effective solutions covering all the major areas of your complete IT infrastructure. The benefits and advantages of our services include:

24 x 7 Monitoring

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Our fully integrated, 24x7 monitoring service covers everything from basic monitoring to advanced root-cause analysis that identifies problems real-time. Even if your business has a minimal computer support group and a limited technology budget, your IT infrastructure can still feature the same high reliability and responsiveness that once required a large internal support group. It's a proactive approach that assures your servers, workstations, remote computers, network performance and the overall operations are available to keep your business running and maximize productivity.

Onsite & Remote IT Support

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Remote support is convenient with immediate response times and it is less disruption for the staff in your office. We can provide your organizations with remote support for a fraction of the cost of a full time IT staff. With our extensive range of remote support tools, we have a secure and increasingly popular way to troubleshoot and resolve your IT related problems remotely. We take complete responsibility for our customer's overall IT requirements and maximizing your resolutions. In the event we cannot resolve your problem remotely, we will come out to your business premises for onsite support.

Endpoint Security

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Online threats are constantly evolving and computer viruses or malwares can damage your business data. We use a range of leading enterprise-level antivirus systems offering greater protection and security. Our endpoint security service protects your network from viruses, spyware, adware and other Internet security threats that can quickly spread, damage critical business documents, and even take down your systems. It delivers continuous protection via fast, unobtrusive scanning and automatic virus definition updates which it also alerting organizations about the potential threats immediately.

Desktop Management

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Business desktop computers are as an important and core part in any organization. Additionally, many organizations invested a great deal of time in maintenance, installation, and upgrade of desktop computers. At Vootwerk, we understand the essential aspects involved and as a result we provide the most comprehending and effective desktop management services to your organizations. Our proactive preventive maintenance approach will ensure your business desktop computers are optimized and up-to-date with critical updates, security patches, and device driver updates. This will improve overall desktop performance to allow organizations' end users to efficiently focus on their allotted tasks.

Proactive Server Management

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We can deliver physical solutions to proactively manage your server infrastructure. Our experienced engineers can establish an innovative and flexible server environment to support your business requirements while containing the costs and challenges of managing it. Vootwerk provides complete management of updates and fixes including providing information regarding the health of servers. We will eliminate conditions that could compromise server productivity. We can maximize availability and performance of your server infrastructure while increasing stability and improving security.

Network Management

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Many organizations lack internal networking expertise and we specialize in providing small, medium, and corporate businesses with on-demand networking specialists who are usually reserved to corporations with large internal IT departments. We continually monitor performance on network devices to analyze, escalate or remediate potential degradation on inbound and outbound traffic. Our engineers not only resolve day to day issues but also look at your overall business processes to ensure a thorough best network practices and infrastructure solutions. Our in-depth industry knowledge enables us to deliver consistent and cost effective solutions allowing you to focus on your core business with the confidence that your network environment is operating at its peak performance.

Backup & Disaster Recovery

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We understand the importance of data to an organization. Having critical data backed up regularly is an important aspect of running a business. Equally important and critical is the recovery and availability of the data when it is lost due to unforeseen circumstances such as disasters, human errors, equipment failures etc. At Vootwerk, we provide you with backup solutions that will not only ensure that the information on your server is safely stored, but that it can also be recovered easily. We have experience of dealing with a wide range of technologies and suppliers to ensure that your data is safe and secure at all times.

Vootwerk clients who have regular monthly maintenance experience far fewer emergencies and far simpler fixes when problems arise. We focus on building long term sustainable relationships with our valued customers and are committed in delivering continued improvement on our quality of service.